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Placed an order. Recieved an estimated shipping date. Once that passed I got weary and starting reading reviews of this company. The BBB reviews say it all. I emailed company any started a dispute with paypal to reconcile. The email I recieved back was completely...
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1.0
#964549
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Resolved

ITEM ORDERED - ADVERTISED 1-3 DAYS IN STOCK 5 DAYS LATER - NO PRODUCT / NO TRACKING NUMBER I CALLED SURVEILLENT ( LEAVE MESSAGE ) HERE ARE THERE PHONE NUMBRERS ( ALL WITH - LEAVE A MESSAGE ) HOPING TO TALK TO SOMEONG - DID NOT HAPPEN ! CANNOT TALK LIVE TO A CUSTOMER...
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user60361824
user60361824

Product Arrived - New and workedStill never received any notice that it was coming either by e-mail or by phone and no tracking number - Just showed up on the day that I was ...

2.6
I didn't like
  • There 4 phone numbers saying - leave a message
  • Would not return calls or email
  • Did not like - them saying in text 1-3days
#928464
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I placed an order about a month ago. I still have yet to receive it. I have called multiple times, there is no live person- just goes to voicemail. I also emailed and no one has returned my call or emails. I knew something was not right when I did not see a tracking...
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1.0
#800715
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Surveillent Shipping Service Review

Surveillent
#898872
1.0
Details
I ordered a specialty wireless three way light control system from ElvesSupply.com and i did not get my part. I called them for a week straight and left messages, while they never returned my call. Went to my bank and had the charges reversed. Horrible experience!
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Billing Practices
Customer service
Turnaround Time
Recently ordered a couple things from surveillent and become worried a few days later as my order was no where to be found and I had to call in to make sure that my order had actually been placed. I called in a couple times with no response which was frustrating at...
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#615073
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Have not received it yet , I have left 4 messages and 4 emails and no return of calls or email, cannot even talk to a live person, very poor customer service would not order again, are they afraid to answer the phone or return a call or an email? Something is very...
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I didn't like
  • Would not return calls or email
#611308
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The truth is that the owner is Chris J. Jahnke and his brother Tim Jahnke is the "owner" of elvessupply.com. Both of these guys are taking advantage of a broken supply channel system so they can resell products they're not authorized to purchase from distribution...
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Anonymous
Anonymous

They are doing what 90% of online stores do that you find on google or amazon, drop ship products from a distributor. Many manufacturers have price fixing where they want to ...

Anonymous
anaonymous

What did you order that was not as described (according to the reason of complaint)? This post sounds a lot like an unhappy competitor whining!If somebody has found a way aro...

1.0
#582476
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I was skeptical at first to say the least after reading these reviews. However, these guys have been around a long time and for the most part have some of the best prices I could find. I ordered my item and immediately emailed them to make sure they received my order....
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5.0
#570753
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Once the internet has revealed what scam artists the owners of Surveillent are, they thought they could open up a new website - Elves Supply (elvessupply.com) and get a fresh start. Not so fast! These people are rude, abusive, and will just hold on to your money...
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Anonymous
Anonymous

Here are more proof of Elves' abuse to their customers:the You want tohelp? Then zip it and quit running your mouth with extra garbage as it'sreally starting to upset some pe...

Anonymous
Anonymous

Buyer BewareThis company is a joke. I am attaching a reply email, you be the judge for their customer skills.Hello from ELVESsupply.comHello Victor,You are by far the BIGGEST ...

#556241
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attempted to purchase a printer through these folks through ebay. was to be a valentine's day gift...yes i am a hopeless romantic. a month later i don't have a printer, they've dinged my account for the printer and then have the audacity to claim that they told me...
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#491771
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Contact Surveillent

Mailing Address:
Surveillent
855 Village Center Drive Unit 226
Saint Paul, MN 55127
Phone:
(612) 424-2288
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They are really nice unless you have a complaint or a return then they Threaten you, Call you names and even get Down Right Nasty. Dealing with these guys was by far the worst experience I have ever had with a on-line purchase. I actually got paranoid thinking they...
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Anonymous
Barrick Obama

I don't think they are done dealing with you, they could still come to your house and hurt you or worse. Seriously if you are telling lies about them they have every right to...

marcus47150
marcus47150

:cry :cry :cry :( :( :x :x :upset :upset :eek :eek :cry :cry :cry :( :( :(

#475942
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