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I had an order that went fine. The problem was when I actually interacted with a live person over a non-response to a product inquiry. Their response via E mail was silly and insulting. On the phone the pea brain owner/customer service agent told me he ought to come...
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#450724
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Wanted to share this email I had with Surveillent's customer service. Don't do business with this company. They're nuts. Hello from Surveillent :) This email is absolutely offending. Start a new email and ask your questions nicely or you won't receive...
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Anonymous
Frustrated

We needed to add this company as a vendor to our system. I sent a nice and simple email to them with this simple (and common business practice) request. Below is the reply t...

Anonymous
Mike

I recently made a purchase from Surveillent. I had been waiting for a shipping confirmation so I sent an email inquiry (since they NEVER answer their phone) and received a si...

#252079
Reply to reviews
Worst online shopping experience ever. Do not shop with Surveillent LLC we contacted Surveillent via phone four times over a period of three weeks and received no response whatsoever. We then contacted via email and finally received a response. They made no apology...
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Anonymous
Anonymous

They sent me a product that was defective out of the box. It happens, but instead of giving me a rma#, they made me contact the manufacturer for return ticket ID which the ma...

Anonymous
are you serious?

If one of my employees said this to a customer they would be terminated on the spot. If its the owner of the company, they should look for a new line of work as thats not a wa...

#241761
Reply to reviews