They are really nice unless you have a complaint or a return then they Threaten you, Call you names and even get Down Right Nasty. Dealing with these guys was by far the worst experience I have ever had with a on-line purchase.
I actually got paranoid thinking they would come to my house and hurt me. They actually make you click on a agreement that says you will not say anything that could be defamation to their company or employees in any way before you can even deal with them... That should be a RED FLAG right there but I clicked on it and now that I am warning people about them I am not really sure what they will do.
Anyhow thank GOD I used Paypal to do the transaction and they made it right. (I Love Paypal) This apparently IS a legit company with really low prices but if they send you a poor quality TV and you are not satisfied then be ready for some serious name calling and a LOT of verbal abuse.